For inquiries about , placing an order , an existing order, or other questions regarding our products , call 954-644-1085 Monday – Friday 10 am - 6:00pm EST.
To ensure that your product arrives at its destination in wholesome condition, All meats are individually shrink-wrapped, then flash frozen to lock in all the natural juices and flavor. The meats are packed in an KODIAKOOLER® container with enough dry ice to ensure safe delivery. Finally, the container is placed in a heavy-duty corrugated box for an additional layer of protection. It's the best way to ensure that every product is delivered in wholesome condition.
Delivery 3 to 4 Business Days
Delivery service is 2 days, plus 1 to 2 days for processing (total of 3 to 4 business days). within 150 miles Delivery could arrive 1 day earlier than the delivery date you are given on the web site.
IMPORTANT: Billing customer is responsible to make sure the gift recipient will be available for delivery.
• All shipments require a street address Sorry, we cannot deliver to P.O. Boxes or A.P.O. and F.P.O. addresses.
• Damage due to incorrect or incomplete shipping addresses voids our guarantee. Be sure to double-check addresses.
• Billing customer is responsible to make sure the gift recipient will be available for delivery.
Lost or Damaged Merchandise
All damage returns MUST be authorized by our Customer Service Department within 2 business days.